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⭐ Featured Workspace
SJWD AI Workspace
Custom GPT trained on SJWD operations, water quality standards, and regulatory compliance. Generate reports on distribution systems, analyze water testing data, draft customer communications, and assist with infrastructure planning decisions.
⚡ GPT-5 Powered
📚 SJWD Knowledge
🔌 API Actions
🏢 Custom Trained
🤖 General AI Tools
LibreChat Hub
Access multiple AI models for operations research, technical documentation, and policy analysis. Compare responses across Claude and GPT for critical decisions on treatment processes, distribution planning, and emergency response protocols.
Multi-Model
Cost Efficient
Claude Sonnet 4.5
Advanced AI for analyzing complex regulatory documents, SCADA data interpretation, and engineering proposals. Ideal for reviewing DHEC compliance reports, evaluating infrastructure bids, and technical problem-solving with 200K token context window.
200K Context
Technical Analysis
GPT-5 Direct
Latest reasoning model for customer communication drafting, meeting summaries, and operational procedures. Generate public notices, board presentations, emergency alerts, and training materials with built-in quality assurance.
Reasoning
Communications
🏢 Other Integrations
Microsoft Power Automate
Automate workflows between SJWD systems. Create flows for work order approvals, meter reading alerts, customer service tickets, asset maintenance scheduling, and data synchronization across Xylem Vue, billing, and SCADA platforms.
Workflow Automation
System Integration
Xylem Vue & InsightAI
Real-time operational dashboards for Lyman Lake, Lake Cooley, and distribution system performance. Monitor water production, treatment facility metrics, pump station efficiency, pressure zones, and identify anomalies across SJWD's 87,000+ customer network.
Operations Analytics
Real-Time Data
Aircall CX Dashboard
Customer service call analytics for SJWD's customer support team. Track response times, service quality, billing inquiry resolution, emergency call handling, and maintain compliance with 30-second SLA for after-hours water emergencies.
Call Center Metrics
Customer Service
Intercom AI Agent
Fin AI chatbot handling common customer inquiries about billing, payment options, water quality, service interruptions, and account management. Monitor automation performance, resolution rates, and escalation patterns to improve customer self-service.
AI Chatbot
24/7 Support